Terms & Conditions

We are IM Werks LLC ("Company," "we," "us," "our"), a North Carolina limited liability company located at 111 W Lewis St, Greensboro, NC 27406, United States. We operate the website https://imwerks.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services"). You can contact us by phone at (+1) 336-900-2579, by email at [email protected], or by mail to 111 W Lewis St, Greensboro, NC 27406, United States.

These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and IM Werks LLC, concerning your access to and use of the Services. By accessing the Services, you agree that you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY. If you have a separate service agreement with us (for example, a Slipstream Client Services Agreement), that agreement controls wherever it differs from these Legal Terms.

We will provide prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you at [email protected]. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services. We recommend that you print a copy of these Legal Terms for your records.

1. Our services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. Intellectual property rights

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world. The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the "Prohibited Activities" section below, we grant you a non-exclusive, non-transferable, revocable license to: access the Services; and download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. If you wish to make any other use of the Services, Content, or Marks, please address your request to [email protected]. We reserve all rights not expressly granted to you in and to the Services, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

Submissions. By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission, for our unrestricted use and dissemination for any lawful purpose, without acknowledgment or compensation to you.

Contributions. The Services may invite you to chat, contribute to, or participate in forums or other functionality where you may post text, reviews, ratings, or other material ("Contributions"). By posting Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide right and license to use, copy, reproduce, distribute, publish, and otherwise exploit your Contributions (including your name and any business/company name you provide) for any purpose. You are responsible for your Submissions and Contributions and confirm they do not violate our Prohibited Activities, any third party's rights, or applicable law. We may remove or edit any Contributions at any time without notice.

3. User representations

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any current or future use of the Services.

4. User registration

You may be required to register to use the Services. You agree to keep your password confidential and are responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that it is inappropriate, obscene, or otherwise objectionable.

5. Purchases and payment

We accept payment via the methods made available at checkout through our payment processor, Whop, which may include major debit and credit cards. You agree to provide current, complete, and accurate purchase and account information for all purchases, and to promptly update that information so we can complete your transactions and contact you as needed. We may change prices at any time; all payments are in US dollars. We reserve the right to correct pricing errors, to refuse any order, and to limit or cancel quantities purchased per person, business, payment method, or billing address.

6. Subscriptions

Billing and renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you cancel the applicable order. The length of your billing cycle is described at checkout and in your service agreement.

Cancellation

You can cancel your subscription at any time. Your cancellation will take effect at the end of the current paid term. If you have questions or are unsatisfied with our Services, please email us at [email protected].

Fee changes

We may, from time to time, make changes to subscription fees and will communicate any price changes to you in accordance with applicable law.

Satisfaction guarantee & refunds

Our satisfaction guarantee and any refund terms are described at checkout and in your service agreement.

7. Prohibited activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

• Systematically retrieve data or other content from the Services to create or compile a collection, compilation, database, or directory without our written permission.
• Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information such as passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Services.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
• Use any information obtained from the Services to harass, abuse, or harm another person.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Use the Services in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorized framing of or linking to the Services.
• Upload or transmit viruses, Trojan horses, or other material that interferes with any party's use of the Services or that modifies, impairs, or disrupts the Services.
• Engage in any automated use of the system, such as scripts, data mining, robots, or similar data-gathering tools.
• Delete the copyright or other proprietary rights notice from any Content.
• Attempt to impersonate another user or person.
• Upload or transmit any material that acts as a passive or active information-collection mechanism (e.g., clear graphics interchange formats, web bugs, or similar devices).
• Interfere with, disrupt, or create an undue burden on the Services or connected networks.
• Harass, annoy, intimidate, or threaten any of our employees or agents.
• Attempt to bypass any measures designed to prevent or restrict access to the Services.
• Copy or adapt the Services' software, or decompile, disassemble, or reverse engineer any part of the Services except as permitted by applicable law.
• Use, launch, or distribute any automated system (spider, robot, scraper, or offline reader) that accesses the Services, except standard search-engine or browser usage.
• Make unauthorized use of the Services, including collecting usernames or email addresses for unsolicited email, or creating accounts by automated means or false pretenses.
• Use the Services as part of any effort to compete with us, or for any revenue-generating endeavor not endorsed by us.
• Sell or otherwise transfer your account or profile.

8. User generated contributions

The Services may invite you to submit content (collectively, "Contributions"), which may be viewable by other users or through third-party websites. By making Contributions available, you represent and warrant that they: do not infringe any third party's intellectual property or other rights; are original to you or you have the necessary rights and licenses to submit them; are not false, inaccurate, or misleading; are not unsolicited advertising, spam, or chain letters; are not obscene, lewd, violent, harassing, libelous, or otherwise objectionable; do not violate any applicable law, regulation, or third party's privacy or publicity rights; and do not concern child exploitation in any way. Violation of the foregoing may result in termination or suspension of your rights to use the Services.

9. Contribution license

By posting Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide right and license to host, use, copy, reproduce, disclose, publish, broadcast, archive, store, publicly perform and display, translate, and distribute such Contributions for any purpose, and to prepare derivative works of them. This license includes our use of your name and company name, as applicable. We do not assert ownership over your Contributions; you retain full ownership and are solely responsible for them. We have the right, in our sole discretion, to edit, redact, re-categorize, or delete any Contributions at any time, without notice, and have no obligation to monitor them.

10. Guidelines for reviews

We may provide areas on the Services to leave reviews or ratings. Reviews must reflect firsthand experience, must not contain offensive, abusive, or discriminatory language, must not reference illegal activity, must not be posted by anyone affiliated with a competitor for negative reviews, and must not contain false or misleading statements or be part of an organized campaign. We may accept, reject, or remove reviews in our sole discretion; reviews are not endorsed by us and do not necessarily reflect our views. By posting a review, you grant us a perpetual, non-exclusive, worldwide, royalty-free, sublicensable right to reproduce, modify, translate, and distribute that content.

11. Social media

As part of the Services, you may link your account with third-party accounts (each, a "Third-Party Account"). You represent that you are entitled to disclose your Third-Party Account login information to us, or to grant us access to it, without breaching any terms governing that account. By granting us access, we may access, make available, and store content you have provided to and stored in your Third-Party Account so it is available through the Services. You can disable this connection at any time through your account settings or by contacting us. Your relationship with third-party service providers is governed solely by your agreements with them; we are not responsible for their practices.

12. Third-party websites and content

The Services may contain links to other websites ("Third-Party Websites") or content belonging to third parties ("Third-Party Content"). Such Third-Party Websites and Content are not investigated, monitored, or checked for accuracy by us, and we are not responsible for them, including their content, accuracy, privacy practices, or other policies. Inclusion of a link does not imply our endorsement. If you access a Third-Party Website or Content, you do so at your own risk, and these Legal Terms no longer govern. Any purchases you make through Third-Party Websites are exclusively between you and that third party.

13. Services management

We reserve the right, but not the obligation, to: monitor the Services for violations of these Legal Terms; take appropriate legal action against anyone who violates the law or these Legal Terms; refuse, restrict, or disable access to any Contributions; remove from the Services any files or content that are excessive in size or burdensome to our systems; and otherwise manage the Services to protect our rights and property and facilitate their proper functioning.

14. Privacy policy

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the United States; if you access them from another region with data-protection laws that differ from those in the United States, your continued use means you consent to your data being transferred to and processed in the United States.

15. Term and termination

These Legal Terms remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW. WE MAY TERMINATE YOUR USE OF THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION. If we terminate or suspend your account, you are prohibited from registering a new account under your name, a fake or borrowed name, or a third party's name. We reserve the right to take appropriate legal action, including civil, criminal, and injunctive redress.

16. Modifications and interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice, and have no obligation to update any information on the Services. We will not be liable for any modification, price change, suspension, or discontinuance of the Services. We cannot guarantee the Services will be available at all times; we may experience hardware, software, or other problems, or need to perform maintenance, resulting in interruptions, delays, or errors, and we have no liability for any loss or inconvenience caused by downtime or discontinuance.

17. Governing law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of North Carolina applicable to agreements made and to be entirely performed within the State of North Carolina, without regard to its conflict-of-laws principles.

18. Dispute resolution

Binding arbitration

If the Parties are unable to resolve a dispute through informal negotiations, the dispute (except those expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration will be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes. Except where otherwise required, the arbitration will take place in Guilford County, North Carolina. If a dispute proceeds in court rather than arbitration, it will be commenced in the state and federal courts located in Guilford County, North Carolina, and the Parties consent to personal jurisdiction and venue there. No dispute may be brought more than one (1) year after the cause of action arose.

Restrictions

Any arbitration is limited to the dispute between the Parties individually. No arbitration will be joined with any other proceeding, brought on a class-action basis, or brought in a representative capacity on behalf of the general public or any other persons.

Exceptions to arbitration

The Parties agree the following disputes are not subject to the above arbitration provisions: (a) disputes seeking to enforce or protect, or concerning the validity of, intellectual property rights; (b) disputes related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

19. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other information. We reserve the right to correct any such errors and to change or update information on the Services at any time, without prior notice.

20. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT AND ASSUME NO LIABILITY FOR ERRORS OR INACCURACIES, PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, UNAUTHORIZED ACCESS TO OUR SECURE SERVERS, ANY INTERRUPTION OR CESSATION OF TRANSMISSION, OR ANY BUGS OR VIRUSES TRANSMITTED THROUGH THE SERVICES BY ANY THIRD PARTY.

21. Limitations of liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN STATE AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OF CERTAIN DAMAGES; IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

22. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and our respective officers, agents, partners, and employees, from any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of: your Contributions; use of the Services; breach of these Legal Terms; breach of your representations and warranties; your violation of a third party's rights; or any harmful act toward another user with whom you connected via the Services. We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

23. User data

We will maintain certain data that you transmit to the Services for the purpose of managing their performance, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. We have no liability to you for any loss or corruption of such data.

24. Electronic communications, transactions, and signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing. YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.

25. SMS text messaging

Program description

By opting into any Twilio-powered text messaging program, you expressly consent to receive text messages (SMS) to your mobile number. These messages may include account alerts, appointment reminders, marketing communications, order updates, responses to inquiries, and special offers.

Opting out

If at any time you wish to stop receiving SMS messages from us, simply reply "STOP." You may receive a confirming SMS; after that, you will no longer receive messages from us. If you want to join again, please sign up as you did the first time.

Message and data rates

Message and data rates may apply to any SMS messages sent or received, as determined by your carrier and mobile plan. Carriers are not liable for delayed or undelivered messages.

Support

If you have questions or need assistance regarding our SMS communications, reply with the keyword HELP, email us at [email protected], or call (+1) 336-900-2579. For privacy questions, please read our Privacy Policy.

26. California users and residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

27. Miscellaneous

These Legal Terms and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision shall not operate as a waiver of that right or provision. We may assign any or all of our rights and obligations to others at any time. We are not responsible for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision of these Legal Terms is found unlawful, void, or unenforceable, that provision is severable and does not affect the validity of the remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services.

28. Contact us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

IM Werks LLC
111 W Lewis St
Greensboro, NC 27406
United States
Phone: (+1) 336-900-2579
[email protected]